Generations Medical Group
Effective Date: September 27, 2026
Generations Medical Group LLC ("Generations Medical Group," "GMG," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and online services.

This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.
This Privacy Policy applies to information collected through the Generations Medical Group website and related online services. Protected health information ("PHI") created or maintained as part of your healthcare is also subject to our Notice of Privacy Practices, which describes our responsibilities and your rights under the Health Insurance Portability and Accountability Act ("HIPAA").

Information We May Collect

When you interact with our website or services, we may collect information you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Contact information

• Appointment information

• Payment-related information

• Information you submit when requesting or scheduling services

• Communications you send to Generations Medical Group

When you become a patient, additional medical and health information may be collected through our electronic health record, patient forms, telehealth platform, and communications with our healthcare providers.
Our website may also automatically collect certain technical information, such as browser type, device type, IP address, pages visited, referring pages, and information about how visitors interact with the website.

How We Use Information
We may use information collected through our website to:

• Provide information about our services

• Process payments

• Facilitate appointment scheduling

• Communicate with patients and prospective patients

• Provide telehealth and healthcare services

• Respond to questions or requests

• Maintain and improve our website

• Protect the security and integrity of our systems

• Meet legal and regulatory requirements
   

Medical information and PHI are handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

Online Scheduling and Telehealth

Generations Medical Group uses Tebra for certain patient services, which may include appointment scheduling, electronic health records, patient communications, forms, and telehealth.

When you leave our website and use Tebra's services, information you provide through those services may also be subject to Tebra's applicable privacy and security practices.

Telehealth involves the electronic transmission of medical information. Although reasonable safeguards are used to protect patient information, electronic communications and telehealth technologies carry inherent privacy and security risks.

Payments
 

Generations Medical Group uses Stripe to process certain online payments.
When you select a payment or evaluation option on our website, you may be directed to Stripe's secure payment service. Payment information you enter through Stripe is processed according to Stripe's applicable privacy and security practices.
Generations Medical Group does not need to receive your complete payment-card information when Stripe processes the transaction on our behalf.

Third-Party Services

Our website and healthcare operations may use third-party service providers to perform functions such as:

• Website hosting

• Payment processing

• Appointment scheduling

• Electronic health records

• Telehealth

• Patient communications

• Website security and functionality
   

These providers may receive information necessary to perform their services.

Where required by HIPAA, Generations Medical Group requires appropriate safeguards and agreements with vendors that create, receive, maintain, or transmit PHI on our behalf.

Cookies and Website Technologies

Our website may use cookies and similar technologies that help the website function, maintain security, understand website usage, and improve the visitor experience.

Some website technologies may collect information such as IP address, device information, browser information, and pages visited.

Because Generations Medical Group is a healthcare provider, we take particular care regarding technologies that could collect or transmit information associated with healthcare services.

We do not intend to use website tracking technologies to improperly disclose protected health information.

Communications

If you provide your telephone number or email address, Generations Medical Group may use that information to communicate with you regarding appointments, services, payments, forms, or other matters related to your relationship with our practice, as permitted by applicable law.

Patients should avoid sending sensitive medical information through ordinary email, website forms, or other communication methods that are not specifically designated for secure healthcare communications.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

HIPAA and Your Medical Information

Once information constitutes protected health information under HIPAA, our use and disclosure of that information is governed by HIPAA and our Notice of Privacy Practices.

Our Notice of Privacy Practices explains your rights regarding your health information, including rights relating to accessing your medical records, requesting amendments, requesting certain restrictions or confidential communications, receiving an accounting of certain disclosures, and filing a privacy complaint.

Children's Privacy

Our website and hormone-care services are not directed toward children.

We do not knowingly use this website to solicit personal information from children for hormone treatment services.

External Websites

Our website may contain links to third-party websites or services. Generations Medical Group is not responsible for the privacy practices, content, or security of independent third-party websites.

We encourage you to review the privacy policies of websites and services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.
When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:
Generations Medical Group LLC
Phone: (801) 704-5484
For questions specifically concerning your medical information or HIPAA privacy rights, please refer to our Notice of Privacy Practices or contact Generations Medical Group.